When you create a new Tumblr account and provide us with the email address you wish to use with the account, we send a verification email to that email address. If you do not receive the verification message, it may be because there is a typo in the email address you provided or because the verification message was caught in your filter anti-spam.
To make sure there are no typos in your registered email address, visit your Account Preferences page. If there is a typo in your email address, please correct it and save the preference change. Then use the “Resend” link at the top of your dashboard to request a new verification message.
If your email address is correct in Preferences, check the spam filters used by your email account to see if the verification email ended up there. If you see the verification message, click the link in it to verify the email address you registered with your Tumblr account.
If you still haven’t received the verification email, try adding [email protected] to the address book or contacts used by your email account. Then use the “Resend” link at the top of your dashboard to request a new verification message.
Adding [email protected] to the address book or contacts that your email account uses is a good idea in general to ensure you receive notifications from Tumblr.
If after following these steps you still do not receive the verification email, please use the email link at the bottom of this page to let us know.
When you create an account on Tumblr, we send you an email to confirm your email address. We want to make sure we have the correct email address on file for your account in case you need to reset your password or want to receive email notifications for your blogs.
Note: Until your account is verified, you may not be able to use some Tumblr features, such as:
- Mail service
- Two-factor authentication
- Replies (to view or send replies)
Not having a verified email will also affect your blog’s visibility.
Verify your email address
- Check your inbox for the email address associated with your Tumblr account, including your junk or spam filters.
- Look for an email from Tumblr, with the subject “Verify your email address”.
- Open the email and click or tap “It’s me!” link in the email to verify your email address.
If you don’t receive the verification email, see our email troubleshooting article.
If you received your verification email but are unable to verify your email address, please contact support.
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Products concerned: tablet, smartphone
|I cannot receive the verification code sent to my phone number/email address linked to my account|
1. The phone number or email address may be wrong.
Check that you entered the correct phone number or email address.
2. The message may have been blocked by your carrier or email service provider.
You may have flagged these types of notification messages or emails as spam.
- SMS: contact your operator to avoid blocking this type of information.
- Email: Look for the verification email in the spam box.
3. Your phone may have blocked the verification message.
Check your SMS block list settings. Go to Messaging > Blocked, tap the three-dot menu and check if the message is in the list of blocked messages.
4. You may have a bad network connection.
The verification message sent by the server may be delayed due to factors such as poor network signal reception or carrier network unavailability. Please wait for a while or retrieve the verification code after the penalty time has passed.
Tips – If you have reached the maximum number of verification code requests, please try again 24 hours later.
The above solutions are applicable to all brands of mobile phones. For more solutions on Huawei mobile phones, please refer to: My phone cannot receive SMS.
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