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OneDrive

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Other issues

Unable to share OneDrive files

Unable to share OneDrive files

OneDrive for business OneDrive (home or personal) OneDrive for Mac OneDrive for Windows More… Less

If you are unable to share OneDrive files, it may be due to the following reasons:

  • You’ve reached your sharing limits

  • We need to validate your account

  • The object is in your personal safe

  • OneDrive not working

  • Your organization has disabled or restricted it.

How to increase OneDrive file sharing limits

Sharing is limited in basic OneDrive or “storage only”.

Limits reset after 24 hours, but you can upgrade to a Premium subscription to get higher sharing limits and more sharing features.

How to validate your OneDrive account

If you’re having trouble sending shared emails, it may be due to validation issues with your Microsoft account.

  1. Go to https://account.live.com/reputationcheck to validate your Microsoft account.

  2. Make sure your Microsoft account profile is up-to-date and complete. Be sure to accept the Terms of Service, if prompted.

How to Share OneDrive Files from Your Personal Vault

Items in your Personal Vault are private and cannot be shared.

If you want to share, you need to move your content to a folder outside of your personal vault and share it from there.

How to share if OneDrive is not running or installed

If you have the OneDrive desktop app installed on your computer, you should see the Share option  when you right-click a file or folder in Explorer.

Browser context menu showing OneDrive Share command

If OneDrive isn’t running or the desktop app isn’t installed, you won’t be able to share from File Explorer or Finder.

Tip:  You can still share OneDrive files and folders from onedrive.com

  1. If you don’t see OneDrive icons in your taskbar or notification area, start OneDrive.

  2. Windows users should select the OneDrive app with the folder icon:  OneDrive desktop app from the Start menu

    Conseil :  Si vous ne voyez pas cette version, lisez Quelle application OneDrive ? pour plus d’informations.

Comment partager des fichiers OneDrive si votre organisation l’a désactivé.

Regarder en ligne

Si inicia sesión con una cuenta profesional o educativa, es posible que su organización haya deshabilitado las vistas de uso compartido web de OneDrive o deshabilitado la  opción Cualquiera con el enlace  para evitar que los enlaces utilizables se reenvíen a otros:

OneDrive web link settings

Todavía puede crear y compartir un enlace, pero solo las personas de su organización tendrán acceso a él.

Ver en un escritorio

Si la aplicación de escritorio OneDrive está instalada en su computadora, debería ver la opción Compartir  cuando haga clic con el botón derecho en un archivo o carpeta en el Explorador.

Browser context menu showing OneDrive Share command

Si la opción Compartir está atenuada o no aparece en el menú contextual del botón derecho, es posible que los administradores de su organización hayan restringido la función.

Los administradores pueden cambiar las políticas de control de cuentas de usuario para permitir los menús contextuales de OneDrive .

Ver también

Cómo compartir archivos y carpetas de OneDrive

Compartir archivos en OneDrive para Android

Compartir archivos en OneDrive para iOS

Necesitas más ayuda?

contact support icon

Póngase en contacto con el soporte técnico To obtain ayuda con su cuenta y suscripciones de Microsoft, visit Ayuda de cuenta y invoicing .

To obtain technical assistance, go to Póngase in contact with Microsoft assistance, enter your problem and select Obtener ayuda If  you need assistance, select  Contact with assistance to be redirected to the greatest option of assistance.

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Admins Admins should see OneDrive admin help, OneDrive Tech Community, or contact Microsoft 365 for sales support.

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