- 1 How to leave messages on the phone in French
- 2 10 Steps to Leaving Professional Voicemails
- 3 Set up or change a voicemail greeting
- 4 Video Please leave a message after the beep
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How to leave messages on the phone in French
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English as a second language
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Expert in English as a Second Language (ESL)
- TESOL Diploma, Trinity College London
- MA, Musical Interpretation, Cologne University of Music
- Bachelor of Vocal Performance, Eastman School of Music
Kenneth Beare is an English as a Second Language (ESL) teacher and course designer with over three decades of teaching experience.
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Updated on August 08, 2019
El inglés telefónico se refiere al tipo de idioma que se usa cuando se habla por teléfono en inglés . Hay muchos verbos y frases específicos que se usan cuando se habla por teléfono en inglés . Esta guía para dejar un mensaje en el teléfono proporciona una guía paso a paso para dejar un mensaje que se asegurará de que el destinatario le devuelva la llamada y/o reciba la información necesaria. Pruebe primero el juego de roles para practicar estas habilidades.
Dejando un mensaje
Sometimes, there may not be anyone to answer the telephone and you will need to leave a message. Follow this outline to make sure that the person who should receive your message has all the information he/she needs.
- Introduction: Hello, this is Ken. OR Hello, My name is Ken Beare.
- State the time of day and your reason for calling: It’s ten in the morning. I’m phoning (calling, ringing) to find out if … / to see if … / to let you know that … / to tell you that …
- Make a request: Could you call (ring, telephone) me back? / Would you mind … ?
- Leave your telephone number: My number is… / You can reach me at …. / Call me at …
- Finish: Thanks a lot, bye. / I’ll talk to you later, bye.
Message Example 1
- Telephone: (Ring… Ring… Ring…) Hello, this is Tom. I’m afraid I’m not in at the moment. Please leave a message after the beep… (beep)
- Ken: Hello Tom, this is Ken. It’s about noon and I’m calling to see if you would like to go to the Mets game on Friday. Could you call me back? You can reach me at 367-8925 until five this afternoon. I’ll talk to you later, bye.
Message Example 2
- Telephone: (beep … beep … beep). Hello, you’ve reached Peter Frampton. Thank you for calling. Please leave your name and number and reason for calling. I’ll get back to you as soon as possible. (beep)
- Alan: Hello Peter. This is Jennifer Anders calling. It’s about two pm right now. I’m calling to see if you’d like to have dinner sometime this week. My number is 451-908-0756. I hope you’re available. Talk to you soon.
As you can see, leaving a message is pretty simple. You only need to make sure that you have stated all the most important information:
- Your Name
- The Time
- The Reason for Calling
- Your Telephone Number
Recording a Message for Callers
It’s also important to record a message for callers when you are not available. Many people like to leave an informal message, but that doesn’t necessarily leave a good impression if someone is calling for business. Here are some suggestions for messages that both friends and business partners can appreciate.
- Introduction: Hello, This is Ken. OR Hello, you’ve reached Kenneth Beare.
- State that you aren’t available: I’m afraid I’m not available at the moment.
- Ask for information: Please leave your name and number and I’ll get back to you as soon as possible.
- Finish: Thank you./Thank you for calling.
Message for Business
If you’re recording a message for a business, you’ll want to strike a more professional tone. Here are some suggestions for messages for business to be played when you are not open.
- Introduce your business: Hello, you’ve reached Acme Inc.
- Provide opening information: Our operating hours are Monday through Friday 10 am to 7 pm.
- Ask your customers to leave a message (optional): Please feel free to leave your name and number.
- Provide options: For information concerning Acme Inc., visit our website at acmecompany dot com
- Finish: Thanks for calling. / Thank you for your interest in Acme Inc.
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Beare, Kenneth. “How to leave messages on the phone in English.” ThoughtCo, August 27, 2020, thoughttco.com/telephone-english-leaving-messages-1210234. Beare, Kenneth. (2020, August 27). How to leave messages on the phone in English. Retrieved from https://www.thinktco.com/telephone-english-leaving-messages-1210234 Beare, Kenneth. “How to leave messages on the phone in English.” Thought Co. https://www.thinktco.com/telephone-english-leaving-messages-1210234 (accessed October 7, 2022).
10 Steps to Leaving Professional Voicemails
Though leaving a voicemail is a simple thing, nerves, stress, and miscommunication can result in you leaving a less-than-professional message. Here are some tips for leaving courteous and business-like voicemails that will get returned.
1. Think it through first
It is always a good rule to think through what you want to talk about before you make a call. Run through the points you want to address with the person you are calling, and mentally note the most important item to mention if you end up reaching their voicemail. Be concise so that your voicemail states your purpose for calling and doesn’t waste anyone’s time.
2. Introduce yourself
Begin every voicemail introducing yourself so that the person or business knows who is calling right away. You should state your full name and company name.
Avoid saying “Hey it’s me”. You may believe that the person the message is for will recognise your voice, but why leave it up to chance? State your full name every time. And, if you are leaving an initial message for business purposes, we recommend that you state your name twice.
Make sure you know how to say the name of the person you are calling. If you don’t know how to pronounce a name, ask someone who might know, or Google the pronunciation. You don’t want to start your relationship by insulting them before you have even spoken in person.
3. Speak slowly
If you speak too fast, the person on the other end might not understand your message. They may need to rewind your voicemail over and over to catch everything. We recommend talking slightly slower than you usually do. If you are a speedy talker, slow it right down.
This is incredibly important to remember when you are saying your name, contact number, or email address. Keep in mind that people write slower than they talk. No one wants to listen to a voicemail message ten times; they simply might decide not to return the call.
4. Speak clearly
Think about how you speak to someone who is elderly – you slow down and clearly enunciate your words. Do the same when you leave voicemails.
Bad phone connections happen all the time. Try your best to mitigate any issues that might prevent the person you are calling from getting all the details they need to call you back.
5. Mention your availability
Clearly state if you would like to receive a callback, or if you will retry your call. If you wish to be called back, state when you are available to take the call. If you are the one calling back, let them know when to expect your call. Just make sure that you follow up and try again exactly when you said you would.
6. Keep it short and sweet
This is not a university lecture. It’s more of an Oscars reward speech. Short, sweet, and to the point.
Make sure you touch on the most important reason for your call. If your voicemail is over 30 seconds long, it is far too long. Work on trimming the insubstantial information our of your voicemails.
You are asking for a call back to discuss all the details in depth, and your voicemail messages should reflect this.
7. Make sure your details are clear
Just like any professional business communication, make sure the last items you leave are your name and contact details. Repeat both at least twice during your voicemail.
With regards to your telephone number, pauses in your speech will give your listener a chance to catch up and not miss any details. For example, say your telephone number this way “1-2-3-pause-4-5-6-pause-7-8-pause-9-10″.
If you need to leave an email address, spell it out. You may need to make sure to clarify letters like “D-for-Delta.” If your name is long and complicated, it is doubly important to spell it out. If you can’t remember army call signs, then a more common word like “D-for-Dog” is perfectly acceptable.
8. End the voicemail professionally
End your call by saying “I look forward to hearing from you” or “Can’t wait to talk with you.” Both are warmer than a more generic “Have a nice day.” Don’t feel the need to summarise your message one last time. If they need to, they can replay your message.
9. Disconnected mid message
If you think your voicemail got disconnected before you finished, here is an easy solution. Simply call back, stating first that you believe your previous call was cut off. Finish the rest of your message, keeping it short and to the point. Always restate your name and telephone number on any second call.
10. Practice makes perfect
As with most things, practice takes away your nerves. Use your mobile phone to call your home phone and leave several messages. Then listen to them all.
Note what you did well, and what didn’t work. If you are calling friends, end your message by letting them know you are working on your voicemail skills and would love their feedback. Alternatively, watch YouTube videos of communication experts leaving voicemails to see how they do it.
Tips to remember
- Smile while you are talking. You will be able to hear the smile in your voice, which creates a positive impression.
- Make sure there are no background noises in your message – like tv, radio, or traffic.
- If you are calling about a confidential matter, don’t leave all the details on the voicemail. You never know who may have access to the voicemail or may overhear it.
- Listen to all voicemail prompts and follow instructions carefully as every phone system is different.
When good voicemail is important
Every time! But even more so in certain situations. If you are applying for a job or returning an interview call, this may be the first impression you are making. If you are in customer service, clarity cannot be overemphasised. On any sales call, you need to come across as well informed and prepared – a good voicemail will convey that.
The ability to leave an excellent voicemail message is not a thing of the past. It is still important, especially in a work environment. Use these tips to stay on point. Soon you will wonder why you ever hesitated to leave voicemails, and any anxiety you may have will be a thing of the past.
No matter who you are leaving a voicemail for, or the situation, make sure it is a good one.
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Set up or change a voicemail greeting
You can record a personalized greeting for your voicemail or use the default greeting for Google Voice. Record up to 10 voicemail greetings and select the one you want callers to hear.
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Record a new greeting
When you use the Google Voice application, you may receive a 3-minute health warning. If you use Safari to say the greeting, it may only last a minute. If you don’t record a new greeting, callers hear the default greeting.
To enter a new greeting:
- Open the Google Voice app .
- At the top left, tap Menu Settings .
- In the Voicemail section , tap Voicemail Greeting .
- Tap Record a greeting .
- Tap Record.
- Record your greeting, and when you’re done, tap Stop .
- Choose what you want to do with the recording:
- To listen to the recording, tap Play .
- To replace the recording, tap Redo .
- To save the recording, tap Save . Enter a name for the new greeting and tap Save .
change your greeting
To use a different greeting that you have already recorded or return to the default greeting:
- Open the Google Voice app .
- At the top left, tap Menu Settings .
- In the Voicemail section , tap Voicemail Greeting .
- Next to the greeting you want to use, tap More Set as active .
- Check your buzón de voz in Google Voice
- Send Google Voice calls to voicemail
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