Cannot connect to the server within the time limit

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How to Fix PS4 Error “Unable to Connect to Wi-Fi Network”

Solve your network problem and get back online


Stephanie Fogel

Stephanie Fogel Stephanie Fogel

Stephanie Fogel

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Writer, editor, commercial producer

  • University of Central Florida

Stefanie Fogel has been writing about consumer technology since 2009. Her work has appeared on Variety, Engadget, Polygon, and many other online publications.

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Updated May 21, 2022

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There are few things worse than having connectivity issues when you turn on your PlayStation 4 to play a few rounds of an online game like Fortnite or Overwatch. A particularly annoying problem is when your PS4 fails to connect to the Wi-Fi network within the specified time. You may get a blue screen that simply says “Unable to connect to Wi-Fi network within the timeout period”. There is also an OK prompt, but no additional information such as an error code.

Alternatively, you may receive error NW-31247-7 stating: “The network connection timed out. Your network connection is probably unstable or not strong enough.” We’ll show you some common troubleshooting steps you can take to resolve this issue and continue playing.

PS4 error "Unable to connect to Wi-Fi network" The PS4 error "Unable to connect to Wi-Fi network"

Reddit Causes of PS4 Errors “Unable to Connect to Wi-Fi Network Within Time Limit”

Usually, when a connection times out, it means that a server is taking too long to respond to a data request from another device, in this case, the PlayStation 4. The error message appears when the request fails to complete. not complete within a predetermined time. amount. time. As you can see in the example above, the message doesn’t provide any clues as to what caused the timeout and how to fix it.

How to Fix PS4 Errors “Unable to Connect to Wi-Fi Network Within Time Limit”

Use the following suggestions to resolve your connectivity issue and reconnect:

  1. Check your internet connection. Verify that your internet connection is working properly using a computer or mobile device. If you are unable to connect to the Internet, you may need to contact your Internet Service Provider (ISP).

  2. Use a wired internet connection. Connect the PS4 to your modem or router directly using an Ethernet cable instead of using Wi-Fi.

    Use the shortest Ethernet cable possible, no longer than 25 feet. Also make sure it is compatible with 10BASE-T, 100BASE-TX or 1000BASE-T networks.

  3. Check the PlayStation Network status. It may be temporarily unavailable or undergoing maintenance.

  4. Perform an Internet connection test. You can do this on your PS4 by going to Settings > Network > Test Internet Connection .

  5. Restart your router and modem and restart the PS4. Disconnect the PS4 and your modem/router for about two minutes. Then reconnect your modem/router and turn on your console. Check if you can connect to the Internet.

  6. Update the router firmware. An update might fix the problem.

  7. Connect to another channel. If you’re using a dual-band router, changing the Wi-Fi channel number can help avoid interference. For example, if your PS4 normally uses the 5GHz channel, connect to the 2.4GHz channel.

    Only PS4 Slim and Pro models support 5 GHz.

  8. Configure port forwarding on your router. Make sure your router isn’t blocking the ports the PS4 uses to connect to PSN servers. Here are the port numbers that need to be forwarded:

    • TCP: 80, 443, 3478, 3479, 3480
    • UDP: 3478, 3479
  9. Change the router’s DNS server. If you normally let the PS4 automatically assign a DNS server, you may need to enter one manually. Or, if you normally use a specific DNS server, you may need to change its settings. To change the settings, go to Settings > Network > Configure Internet Connection > Custom .

  10. If none of the above steps solve the problem, contact your internet service provider.

Frequently Asked Questions

  • What is error e-82106o4a on a PS4?

    Error e-82106o4a on a PS4 occurs when there is a problem with a payment method. Go to Settings > Account Management > Account Information > Wallet and check your payment sources for expired cards or incorrect information.

  • How to Fix Dev Error 5573 on a PS4?

    This is a “fatal exception” error that is sometimes linked to newer versions of Call of Duty: Warzone. To fix the problem, try restarting your system and updating your drivers. Other steps include deleting and reinstalling Warzone and switching to another user account.

  • How to fix PS4 stick drift?

    To fix PS4 controller drift, try a soft reset or hard reset. If that doesn’t work, clean your PS4 controller. If you still have problems, please disassemble your PS4 controller to clean the analog device. You can also go to the PlayStation repair and replacement page and see if you are eligible for a replacement.

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