Youtube video thumbnail not showing

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Youtube thumbnails not showing

  • September 30, 2021
  • By JOSNA

With so much entertainment to offer and keeping you immensely engaged, Youtube has some loopholes, and “YouTube thumbnails not showing” issue is one of them.

This is not an unusual problem, many users have witnessed this problem and complained about it. When this problem occurs, all you can see on your Youtube screen is a dull gray square. There will be no video thumbnail to give you a general idea of ​​the video you want to watch. So if you are someone facing this problem, don’t worry! We have some simple and safe solutions for you that will help you get rid of “YouTube thumbnail not showing” issue as quickly as possible.

To present

  • Why are my Youtube thumbnails not showing?
  • Different Ways to Deal with “YouTube Thumbnail Not Showing” Issue
    • 1. Monitor Internet Speed
    • 2. Install the VPN
    • 3. Clear Internet Browser Cache
    • 4. Clear Watch History
    • 5. Force stop app
    • 6. Check for incompatible extensions
    • 7. For the last solution, restart the device 
  • Conclusion

Why are my Youtube thumbnails not showing up?

Before jumping straight into the solutions to fix the problem, it is vital to know the factors that are responsible for the concern. Sometimes this problem arises due to:

  • Aggregate Extensions
  • errors and viruses
  • Cookies and caching
  • Insuffisante rouge force
  • browsing problems

Since any of the reasons mentioned above may be associated with the problem that the thumbnail is not showing in Youtube. Pour autant, no definitive solution can be applied to solve the problem. In such a case, you will need to apply each solution to fix this issue.

Different forms of reading with the problem of “la miniatura de YouTube no se muestra”

You should follow the methods mentioned below to solve the problem.

1. Internet Speed ​​Control

Your internet speed may be one of the reasons for the problem to occur. Consequently, the first verification is the verification of the vitesse d’Internet of Wi-Fi. You can do the steps below to check your internet speed.

Step 1: Connect to computer port or computer to enrutador. Use the Ethernet cable for the mismo.

Step 2: Ahora, start your internet browser and go to

Step 3: When the page appears, press Go.

Quick test speed test

Étape 4 : Dans le cas où says that your Internet is unstable or slow, then the problem is due to slow Internet speed and you need to use a faster network to get rid of it.

Also, the speed decreases when multiple devices are connected to the same Internet connection at the same time. Therefore, please disconnect unwanted devices and then intend to use the site again.

One more reason that contributes to the internet speed issue is ongoing downloading and uploading. If you upload or download any file on the internet while streaming videos side by side on social media channels then the internet speed declines. So, it is recommended to pause the file that you are uploading or downloading following by refreshing the site and then check whether the internet speed has increased or not.

2. Install VPN

Another reason for your youtube thumbnails not showing is either the DNS error or no access rights for your country to see youtube videos. In this case, you need to install a VPN by downloading its free or premium version. But remember that the thumbnails will only appear till the time you are using the new or premium version.


3. Clear Internet Browser Cache

The cache and cookies of your internet browser can also be a reason for the issue to take place. To resolve this problem, clear the cookies and cache by following the below steps.

Step 1: Open your chrome browser and go to the Settings by clicking on the three dots on the top right-hand side of your screen.

Step 2: Now, navigate to More Tools and select the “Clear browsing data” option from there.

Step 3: Once the Clear browsing data window will appear, click on Clear data to confirm, after which your Chrome cache will be cleared.

clear browsing date cache clear browsing date cache

4. Clear Watch History

It’s not just the internet browser cache that needs to be cleared. At times, the cache of Youtube apps also needs to be cleared for proper functioning and gaining enough space. You can follow the below-presented steps to clear the watch history of your YouTube app.

Step 1: Open Youtube on your computer or device.

Step 2: Now, navigate to the icon at the right corner of your screen.

Step 3: From here, click on Settings.

Step 4: After this, go to History and Privacy and when the pop up comes up, select Clear watch history from there.

Then open your Youtube and check whether the problem is resolved or not.

clear all search history clear all search history

5. Force Stop App

When all of the above-given solutions fail to work out, consider forcefully stopping your Youtube app. When you do so, the apps get refreshed, which can help in solving the problem.

Step 1: Go to your device settings.

Step 2: After this, click on Application Manager.

Step 3: Now, keep scrolling until you see the Youtube option and then click on it.

Step 4: Then, click on Force Stop, and this will stop all the applications running in the background.

Step 5: Now, launch Youtube and check whether the thumbnails are showing or not.

force stop youtube force stop youtube

6. Check For Incompatible Extension

At times, incompatible extensions can be a reason behind problems. This issue can be sorted by using incognito mode rather than the regular mode on your web browser. Following the below-provided steps, you can use the incognito mode in your browser.

Step 1: Open your web browser settings and change the regular mode to incognito.

Step 2: Now, click on the “New incognito” window. Here, if there is any incompatible extension, it will appear on the screen.

Step 3: After this, you need to delete them by clicking right on the extension and then selecting the “Remove from the Chrome” option.

Step 4: Lastly, launch Youtube in the new incognito window and see whether the thumbnails are appearing or not.

Comprobar extension incompatible Check for incompatible extensions

7. For the Last Solution, Restart Device 

The last you need to do is to restart the device using the power key. When your device is turned off, switch it on again using the same power button. When you restart the device, it helps in handling minor issues. Therefore, there is a possibility that restarting your device can fix problems.

restaurer le dispositif redémarrer l'appareil


Reasons like bugs, connection issues, browser problems, cookies, and cache, etc., contribute to Youtube thumbnails not showing issues. You can follow the above given simple solutions to get over this problem easily. Besides, also remember to keep your internet and Youtube app cache and cookies clear while maintaining the desirable internet speed to continue seeing your favorite youtube videos anytime.

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Top 5 Ways to Fix YouTube Thumbnails Not Showing

Sumukh Rao 25 April 2022

YouTube is undoubtedly a popular video streaming service for many users for various reasons. Be it for entertainment or tutorials; YouTube has a lot of videos to offer. And to entice you to click on the video, the content creators put up a thumbnail that helps you know what to expect in the video. But what if the thumbnail isn’t visible?

Las miniaturas de YouTube no se muestran Les vignettes YouTube ne s'affichent pas

Several hiccups like YouTube search not working or the black screen issue while watching videos can ruin your experience. But what if you can’t see any thumbnails of the videos? You wouldn’t go around tapping random ones to check what it is about. If you see blank images in place of thumbnails on YouTube, the solutions below can help fix the problem.

Since YouTube is available on both the desktop (via Web) and mobile apps, we will discuss solutions for all platforms.

Fix YouTube Thumbnails Not Showing on Android and iPhone

Here are some steps you can follow if you cannot see thumbnails in the YouTube app for Android and iPhone.

1. Connect to a Stable Network

Since YouTube streams videos from the internet, you need an active internet connection and a stable one to use YouTube seamlessly. An unstable or slow connection can cause problems like YouTube comments not loading or thumbnails not showing.

So it’ll help to run internet speed tests on your Android and iPhone using the Speed Test by Ookla app.

Speedtest for Android

Speedtest for iPhone

vitesse d'Internet vitesse internet

After running the speed test a couple of times, you can easily determine if it’s your connection or the frequency band of your router. You can connect your phone to a 5GHz frequency band if you’re using a dual-band router, and it’ll be much better than using the congested 2.4GHz band or your mobile data.

2. Clear YouTube App’s Cache and Data

Clearing cache and app data can sometimes fix issues like these so you can give it a shot. You can make this happen only on an Android phone since iPhone doesn’t offer an option to clear the cache of a particular app. Here’s how to do it.

Step 1: Open the Settings app on your smartphone and navigate to the Apps section.

configuration des applications paramètres des applications

Step 2: Scroll down to YouTube and tap on it.

configuration de youtube paramètres youtube

Step 3: Select the Storage tab.

configuration de l'almacenamiento paramètres de stockage

Step 4: Tap on Clear cache first and then Clear data.

borrar caché y datos vider le cache et les données

3. Force Stop App and Restart

If the YouTube app has been running in the background for hours, you can force quit it and open the app again. On iPhone, you’ll need to close the YouTube app from the task switcher interface. On an Android device, this is how you can force stop an app.

Step 1: Open the app drawer on your phone and navigate to the YouTube app.

aplicación de youtube Youtube app

Step 2: Tap and hold on to the YouTube app icon to see additional settings.

Step 3: Select the small ‘i’ icon to access the app’s settings.

Configuración de YouTube YouTube settings

Step 4: Now, tap on the Force stop option at the bottom-right corner.

forzar la detención de YouTube force stop YouTube

Relaunch the YouTube app now.

4. Update YouTube App to the Latest Version

There’s a chance the version of the YouTube app you’re using on your phone is old. Hence, it’s always a good idea to keep your apps up-to-date. So you can download the latest YouTube app updates from the Google Play Store and App Store respectively.

YouTube app for Android

YouTube app for iPhone

Actualizar YouTube Update YouTube

Update the app and then open it to see if it fixed the issue.

5. Use Google’s DNS

By default, most users use their ISP’s DNS servers, and they are often overloaded and slow. Switching to Google’s DNS can help you achieve a better and faster internet experience. Here’s how to change the DNS on your Android and iPhone.

On Android

Step 1: Open the Settings app on your smartphone and head to the Wi-Fi section to change the DNS settings. In case you don’t know where it is, you can use the search option in the app to look for private DNS servers. Tap on the resulting option.

Barra de búsqueda en la configuración Search bar in settings

Buscar DNS Search for DNS

Step 2: Select Private DNS.

DNS privado Private DNS

Step 3: Switch from the Automatic option to ‘Private DNS provider hostname.’

Cambio de DNS privado Private DNS toggle

Step 4: Enter in the blank space as your DNS provider. On some Android models, if you see the option for adding the IP address of DNS servers, then add these – and – as the primary and secondary DNS, respectively.

DNS de Google Google DNS

Step 5: Tap on Save and close the settings app.

You can open the YouTube app again to check if the new DNS servers make a difference.

On iPhone

Step 1: Open the Settings app on your iPhone and tap on Wi-Fi.

Configuración de Wi-Fi en iOS Wi-Fi settings on iOS

Step 2: Select the ‘i’ button next to the Wi-Fi network you’re connected to. This will bring up additional settings.

configuración wifi Wi-Fi settings

Step 3: Scroll down to the DNS section. Tap on Configure DNS, which is set as Automatic by default.

Configurar DNS Configure DNS

Step 4: Select Manual. You will now get an option to add a DNS server.

DNS manuales Manual DNS

Step 5: Tap on the green ‘+’ icon next to Add Server.

Agregar servidor Add Server

Step 6: Enter in there. Similarly, tap on ‘+’ again next to Add Server to enter as the secondary server and hit Save in the top-right corner.

Agregar nuevo DNS Adding new DNS

Fix YouTube Thumbnails Not Showing on the Desktop

If the issue you’re facing with thumbnails not showing is on the web version of YouTube and not the app, here are some fixes you can try.

1. Connect to a Stable Network

A good and stable internet connection is vital for enjoying YouTube without frills. Run an internet speed test using the SpeedTest by Ookla site in any browser. Repeat that a couple of times to get a decent estimate of your connection quality and speeds. You can either connect to a stable Wi-Fi network or use an ethernet connection for better stability. Alternatively, you might want to reboot your router if you haven’t done that in a long time.

2. Clear Browser Cache and Cookies

Clearing cache and cookies from your browser can help solve some issues you may face on certain web pages. While the process differs from browser to browser, you should ideally find the option under Settings > Privacy.

Here’s how to clear cache and cookies on Chrome.

Step 1: Open a tab on Chrome and click on the three dots in the top-right corner.

menú de cromo Chrome menu

Step 2: Select the Settings option here.

Configuración de cromo Chrome settings

Step 3: Click on Privacy and security in the left column.

Privacidad y seguridad Privacy and Security

Step 4: Now, select Clear browsing data.

Eliminar datos de navegación Clear browsing data

Step 5: In the pop-up, select ‘Cookies and other site data’ and ‘Cached images and files.’ Make sure the Time range is set to All time. Then, click on Clear data.

Borrar cookies y caché Clear cookies and cache

Similarly, you can follow our guides to clear cookies and cache on Microsoft Edge and Firefox on your computer.

3. Try a Different Browser

We know this sounds odd, but your favorite web browser could be throwing in that error. It could be an extension or some proxy setting that could be causing such an error with YouTube.

Youtube en Safari YouTube on Safari

Try using a different browser to open YouTube and see if that fixes your issue.

4. Open YouTube in Incognito Mode

It could also be that the Google account you’re logged into is causing errors while browsing through YouTube.

modo incognito incognito mode

A good way to test this is by opening YouTube in an incognito window and seeing if the issue with the thumbnails still exists.

5. Use Google’s DNS

The last solution also remains the same as it was in the mobile section. Changing your DNS to that of Google’s can help you fix the problem. You can take a look at Google’s Public DNS guide to know how you can change the DNS on your computer.

YouTube Is Fun With Thumbnails

You can use the above fixes to address the thumbnails not showing problem on YouTube. Whether you’re facing the problem on your smartphone or computer, these steps should help you get YouTube back to normal to view thumbnails before clicking on a video to watch it.

Last updated on 25 April, 2022

The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

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1 comment

  1. svg%3E 4ba9483a0a9aaf69d85148c8c14baa2d Grace Wambui says:

    July 15, 2022 at 8:14 p.m.

    It was so helpful. God bless you and as a sign of appreciation I will click on some of your posted ads just to support you.


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Written by

Sumukh Rao

A tech fanatic trying to help people understand their technology. A passionate quiz and gadget reviewer who likes to simplify technology for the masses!

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