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Repair error-free archive format compatible with Android

July 27, 2019 November 1, 2021 / By Vivek Chaudhary

Android comes with so many built-in apps that admit a wide variety of archives, embedded images, videos, documents and more. Also can download third-party apps from the Google Play Store to open any files that are not compatible with native apps.

However, whenever you want to file on your Android phone, you will get an error message in the pantalla that says “the file format is not compatible “. This error could also have occurred with the intention of opening the downloaded cualquier archive on WhatsApp.

It is obvious from the error message itself that the file you are trying to open is not compatible with your phone, which can happen due to many reasons. Here we have shared how you can quickly fix this “unsupported file format” error on your Android phone.

Table of contents

Reasons why this error occurs

Let’s first discuss the reasons why this “unsupported file format” error occurs on your Android phone:

Fixed file format is not supported bug

Here are some methods that can help you to fix “the file format is not supported” error when trying to open an unusual file on your Android phone –

1. Download an application that supports the file

As already mentioned, sometimes your phone does not have a built-in application to open the file. If you know what type of file it is, all you need to do is download a third-party application that can open it.

For example, if you want to open a document file in .doc format, you can download the Google Docs app. Just search for the file format on Google Play Store and it will show a list of apps that can open your file.

Si vous ne connaissez pas le format du fichier, vous pouvez utiliser n’importe quelle application de gestion de fichiers sur votre téléphone pour vérifier les détails ou les propriétés du fichier. Vous y trouverez son format – il est généralement écrit après le symbole du point dans le nom du fichier.

2. Ajoutez le bon format de fichier

If the format (or extension) of the file is incorrect or there is no format at all, that can also cause “file format is not supported” error. You can fix this issue by adding the correct format to the file.

It is quite simple to do this, provided that you already know the format of the file. First, open any file manager app on your phone and go to the location where the file is saved. Long-press to select it and tap the “Rename” option.

Now add a dot symbol at the end of the filename and then type the format after that. For example, if you have a PNG format image, then add it like this: imagename.png. If there is already any format written in the filename, make sure that it is correct.

3. Use File Viewer for Android app

There is an app available on Google Play Store named File Viewer for Android. It is a universal file viewer app that supports over 100+ file types including documents, emails, images, audios, videos, and more. You can try this app to open the file which is not working on your phone.

4. Use File Commander app

If the format of the file is unknown to you, you can use File Commander app to try open it as different file types. File Commander is one of the most popular file manager apps for Android with over 100 million+ downloads.

When you open any unknown file with the File Commander app, it will show you various options to open the file as a particular file type such as plain text, image, audio, video, and other. You will be asked to select an app with which you want to complete the action.

5. Check if the file is compatible to run on Android

Some files are made to work on a particular device or operating system only. For example, you can install exe files on Windows only. It might be possible that the file you are trying to open is not supported by your phone or operating system. There is nothing you can do in this case.

6. Redownload the file if it is corrupted

You can also get the “file format is not supported” error if the file is corrupted. This can happen due to incomplete download or some internal problems in the file. We will recommend you to re-download the file or download it from other sources if possible.

So these are some methods that can help you to fix the “file format is not supported” error on your Android phone. We hope you find this tutorial helpful. In case you know about some other way to fix this issue, do let us know in the comments below.

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Unable to upload a file: This file type is not supported

DNN > Troubleshooting

Unable to upload a file: This file type is not supported

Issue You try to upload a file and receive the following error: This file type is not supported. Cause The default legal extensions are: bmp,csv,doc,gif,ico,jpg,jpeg,odg,odp,ods,odt,pdf,png,ppt,swf,txt,xcf and xls.If you try to upload a file that is not in the legal extensions you will receive this error.

Resolution

  1. Go to Content > Media Manager > Options.
  2. Edit the Legal Extensions (File Types) field to include your desired file extension.
  3. Save & Close the changes.

Article ID: 51, Created: March 23, 2012 at 9:28 AM, Modified: August 26, 2014 at 8:27 AM

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“Cannot play back the file. The format is not supported. (Error=80040265)” error message when you try to play a media file in Windows Media Player

Microsoft Windows Media Player 9 Series More… Less

Summary

When you try to play a media file by using Microsoft Windows Media Player, you receive the following error message:

Cannot play back the file. The format is not supported. (Error=80040265)

Cause

This issue may occur for one or more of the following reasons:

Resolution

To resolve this issue, follow these steps. After you complete each step, test to determine whether the issue is resolved. Note Windows Media Player supports the most common media file formats. However, it does not support every media file format that is currently available. In step 1, make sure that Windows Media Player supports the format of the file that you are trying to play. If Windows Media Player does not support that format, do not perform the steps after step 1. Instead, contact the distributor of that file to see whether a viewer for the file is available. Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

  1. Verify that Windows Media Player supports the file format that you are trying to play. Windows Media Player supports the following file formats:

    • Windows Media formats: .asf, .asx, .avi, .wav, .wax, .wma, .wm, .wmv

    • Moving Pictures Experts Group (MPEG) formats: .m3u, .mp2v, .mpg, .mpeg, .m1v, .mp2, .mp3, .mpa, .mpe, .mpv2

    • Musical Instrument Digital Interface (MIDI) formats: .mid, .midi, .rmi

    • UNIX formats: .au, .snd

    Note Windows Media Player does not support playing .avi files that were created by using the Microsoft MPEG4v3 codec. Microsoft supports MPEG4v3 files in .asf streaming format only. These files are not supported in an .avi file type. To play the file, you must encode the file again by using the original source in a supported format, such as the .wmv format. To do this, you can use the Windows Media Encoder. For additional information, visit the following Microsoft Web site, and then click Windows Media Encoder in the Select Download list:

    http://www.microsoft.com/windows/windowsmedia/download If you have access to the original source, contact the creator of the file and request that the creator convert the file to a supported Windows Media Player file format.

  2. Verify that you can play a media file that uses the same file name extension as the file that you were playing when you received the error message. For descriptions and samples of file formats that are supported by Windows Media Player, click the following article number to view the article in the Microsoft Knowledge Base:

    316992 Windows Media Player multimedia file formats   If the other file plays correctly, the original file you that were trying to play may be damaged. If you receive an error message when you play both of the files, go to the next step.

  3. Remove Windows Media Player, restart the computer, and then reinstall Windows Media Player.

    1. To remove Windows Media Player, follow these steps:

      1. Click Start, click Control Panel, and then click Add or Remove Programs.

      2. In the Currently installed programs list, click Microsoft Windows Media Player, and then click Change/Remove.

      3. When you are prompted to confirm the removal, click Yes. Note You cannot remove the built-in version of Windows Media Player by using this method. For additional information about how to remove Windows Media Player 9 Series, visit the following Microsoft Web site:

        http://www.microsoft.com/windows/windowsmedia/player/9series/readme.aspx#removeplayer

    2. Restart the computer.

    3. To download the latest version of Windows Media Player, visit the following Microsoft Web site:

      http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx

  4. Reinstall the latest version of Microsoft DirectX. For additional information about troubleshooting and installing DirectX, click the following article numbers to view the articles in the Microsoft Knowledge Base:

    179113 How to download and install DirectX

    157730 How to determine the version of DirectX using the DirectX Diagnostic Tool

  5. Verify that you are using the correct codec for the media file that you are trying to play. For additional information about verifying, installing, and troubleshooting audio codecs, click the following article numbers to view the articles in the Microsoft Knowledge Base:

    142731 How to install and remove codecs and MCI devices in Windows

    141801 Troubleshooting audio and video codecs in Windows 95/98

    191533 Media Player cannot play .avi file using Indeo 4.x codec

    221831 Unable to download the appropriate decompressor

  6. Start Registry Editor and then verify that the following registry subkey and its associated values exist. To start Registry Editor, click Start, click Run, type regedit, and then click OK. Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

    322756 How to back up and restore the registry in Windows Registry subkey:

    HKEY_CLASSES_ROOT\CLSID\{da4e3da0-d07d-11d0-bd50-00a0c911ce86}\Instance\{083863F1-70DE-11d0-BD40-00A0C911CE86} Associated entries and their values:

    Name

    Data

    Type

    CLSID

    {083863F1-70DE-11d0-BD40-00A0C911CE86}

    String Value

    FriendlyName

    DirectShow Filters

    String Value

    Merit

    00600000

    DWORD Value

    If this subkey exists and if its associated values are correct, quit Registry Editor. If this key does not exist, create it. To do this, follow these steps:

    1. Locate and then click the following subkey:

      HKEY_CLASSES_ROOT\CLSID\{da4e3da0-d07d-11d0-bd50-00a0c911ce86}\Instance

    2. On the Edit menu, point to New, and then click Key.

    3. Type {083863F1-70DE-11d0-BD40-00A0C911CE86}, and then press ENTER.

    4. On the Edit menu, point to New, and then click String Value.

    5. Type CLSID, and then press ENTER.

    6. On the Edit menu, click Modify.

    7. Type {083863F1-70DE-11d0-BD40-00A0C911CE86}, and then click OK.

    8. On the Edit menu, point to New, and then click String Value.

    9. Type FriendlyName, and then press ENTER.

    10. On the Edit menu, click Modify.

    11. Type DirectShow Filters, and then click OK.

    12. On the Edit menu, point to New, and then click DWORD Value.

    13. Type Merit, and then press ENTER.

    14. On the Edit menu, click Modify.

    15. Type 600000, and then click OK.

    16. Quit Registry Editor.

References

For additional information about other error messages that you may receive when you try to play Windows Media Player files, click the following article number to view the article in the Microsoft Knowledge Base:

234019 Windows Media Player invalid file format error message

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Fix File Format Is Not Supported Error on Android

July 27, 2019 November 1, 2021 / By Vivek Chaudhary

Android comes up with so many built-in apps that support a wide variety of files including images, videos, documents and more. You can also download third-party apps from Google Play Store to open any file which isn’t supported by native apps.

Sometimes when you open any file on your Android phone, you will encounter an error message on the screen which says “file format is not supported“. This error can also occur when you try to open any downloaded file on WhatsApp.

It is obvious from the error message itself that the file you are trying to open is not supported on your phone, which can happen due to so many reasons. Here we have shared how you can fix this “file format is not supported” error on your Android phone quickly.

Table of Contents

Reasons why this error occurs

Let’s first discuss about the reasons why this “file format is not supported” error occurs on your Android phone –

Fix file format is not supported error

Here are some methods that can help you to fix “file format is not supported” error when you try to open any unusual file on your Android phone –

1. Download an app that supports the file

As already mentioned, sometimes your phone doesn’t have a built-in application to open the file. If you know what kind of file it is, you just need to download a third-party app that can open it.

For example, if you want to open a document file that has a .doc format, then you can download the Google Docs app. Simply, search the format of the file on Google Play Store and it will display a list of apps that can open your file.

If you don’t know the format of the file, you can use any file manager app on your phone to check the details or properties of the file. There you will find its format – it is usually written after the dot symbol in the filename.

2. Add the correct file format

If the format (or extension) of the file is incorrect or there is no format at all, that can also cause “file format is not supported” error. You can fix this issue by adding the correct format to the file.

It is quite simple to do this, provided that you already know the format of the file. First, open any file manager app on your phone and go to the location where the file is saved. Long-press to select it and tap the “Rename” option.

Now add a dot symbol at the end of the filename and then type the format after that. For example, if you have a PNG format image, then add it like this: imagename.png. If there is already any format written in the filename, make sure that it is correct.

3. Use File Viewer for Android app

There is now an application available on the Google Play Store as File Viewer for Android. It is a universal file viewer application that supports over 100 types of files, including documents, emails, images, audios, videos and more. You can try this app to open the file that is not working on your phone.

4. Use the File Commander app

If you don’t know the format of the archive, you can use the File Commander app to cover it as different types of archives. File Commander is one of the most popular archive manager apps for Android with over 100 million downloads.

When you open any unknown file with File Commander app, it will show you several options to open the file as a particular file type like plain text, image, audio, video and others. You will be prompted to select an application you want to complete the action with.

5. Check if the file is compatible to run on Android

Some files are made to work only on a particular device or operating system. For example, you can install exe files only sous Windows. The file you are trying to open may not be compatible with your phone or operating system. There is nothing you can do in this case.

6. Redownload the file if it is damaged

You may also get the “file format is not supported” error if the file is corrupted. This can happen due to incomplete download or some internal problems in the file. We will recommend that you download the file again or download it from other sources if possible.

So, here are some methods that can help you to fix “ the file format is not supported ” error on your Android phone. We hope you find this tutorial useful. In case you know of any other ways to fix this issue, please let us know in the comments below.

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Video This file type is not supported

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